Last updated: 17 May 2026
Arthada is operated by Manan Jindal, an AMFI-registered Mutual Fund Distributor (ARN: 308707). If you have a complaint or grievance about our service, the assessment, the recommendations, or any execution carried out through our partner platform (ZFunds), please follow the three-step escalation process below.
Most issues are resolved at this level. Please share a clear description of the issue, any relevant dates, the email or PAN used on the partner platform (if applicable), and your preferred contact details.
Grievance Officer: Manan Jindal
Email: support@arthada.com
Address: #262 Gateway City, Sector 119, Mohali, India
Response time: Acknowledgement within 2 business days; resolution within 30 days from the date of receipt.
If you are not satisfied with our response, or have not received a response within 30 days, you may escalate the matter to the Association of Mutual Funds in India (AMFI).
Website: www.amfiindia.com
Use the Investor Corner section on the AMFI website to file a complaint against an AMFI-registered Mutual Fund Distributor. Please quote our ARN (308707) when filing.
For unresolved grievances, you may file a complaint with the Securities and Exchange Board of India (SEBI) through the SCORES portal.
SCORES portal: scores.sebi.gov.in
Arthada provides educational goal-readiness tools and mutual fund distribution services. Grievances related to scheme performance, fund-house operations, NAV computation, or any matter within the operational scope of the mutual fund Asset Management Company (AMC) should be directed to the respective AMC. We will assist you in routing such complaints to the correct entity where possible, but we cannot adjudicate scheme-level matters.
All complaints and their resolutions are logged with date, summary, and outcome. These records are retained for at least 5 years for audit and regulatory inspection purposes.